Physiotherapy in a therouteup package is delivered by CareHub Physiotherapy Center, an independently licensed provider in Nairobi. therouteup coordinates access, scheduling and payment across a multi-month package; all clinical assessment and treatment decisions rest with the treating practitioner.
Most athletes meet a physiotherapist the same way: something tears, they find a clinic, they pay per session until the pain stops, and then they stop going. It works, in the narrow sense that the immediate problem gets treated. It also means physiotherapy only ever happens after the damage.
therouteup packages exist to change the shape of that relationship — a set number of sessions across a defined period, paid in instalments, arranged in advance.
How access works
The division of responsibility here matters, and it is worth stating plainly rather than burying in terms.
| Role | Responsibility |
|---|---|
| CareHub Physiotherapy Center | Delivers all physiotherapy, rehabilitation and nutrition services. Independently licensed. Every clinical assessment, treatment plan and clinical decision rests here. |
| therouteup | Coordinates access, scheduling and payment. Runs the mental performance coaching side of the programme. Does not provide clinical care. |
So no clinical guidance on this page — what treatment suits your situation is a question for the practitioner who assesses you, not a website. What this page can tell you is how to get in the room and what it costs.
The steps
- Choose a package. Tiers differ by session count and duration — details below.
- Submit checkout and pay the first instalment via M-Pesa Paybill. Sessions unlock as instalments are received.
- Scheduling is arranged with CareHub in Nairobi after enrolment.
- Assessment at the first session. The practitioner determines the approach from there.
What's included, and what it costs
| Package | Price | Sessions | Duration |
|---|---|---|---|
| TRU.BRONZE | KSh 7,500 | 4 | 2 months |
| TRU.SILVER | KSh 15,000 | 8 | 3 months |
| TRU.GOLD | KSh 22,500 | 12 + 1 bonus | 4 months |
All packages are paid in monthly instalments. The TRU.GOLD bonus session unlocks once all four payments are complete. Sessions across physiotherapy, rehabilitation and nutrition are interchangeable and allocated at the practitioner's professional discretion, according to what the athlete actually needs at that point in the programme.
Full terms — including expiry, rescheduling and the refund position — are in the terms and conditions. Machine-readable pricing is at /pricing.md.
Why it sits inside a wider programme
Physiotherapy is one of four services in the therouteup programme. The others are rehabilitation, sports nutrition and mental performance coaching, and the argument for bundling them is not administrative convenience.
An athlete recovering from a hamstring injury has a physical problem, a fuelling problem and, very often, a confidence problem — a hesitancy on the movement that caused it. Treated in isolation by three providers who never speak, each gets partial attention. Coordinated under one programme, they are handled as what they are: one athlete's situation, not three separate cases.
That is why the packages price all of it together. More on the two adjacent services: return-to-sport rehabilitation and sports nutrition. The psychological side is covered in mental performance coaching.
Common Questions
Who delivers the physiotherapy?
Physiotherapy is delivered by CareHub Physiotherapy Center, an independently licensed provider in Nairobi. therouteup coordinates access, scheduling and payment, and does not itself provide clinical care. All clinical decisions rest with the treating practitioner.
What does it cost?
Physiotherapy is included in packages rather than charged per session: TRU.BRONZE at KSh 7,500 for 4 sessions over 2 months, TRU.SILVER at KSh 15,000 for 8 sessions over 3 months, and TRU.GOLD at KSh 22,500 for 12+1 sessions over 4 months. All are paid in monthly instalments.
Do I need an injury to book?
No. Athletes use physiotherapy for maintenance and movement assessment as well as for treating existing injuries. Whether a maintenance or treatment approach is appropriate is determined by the treating practitioner at assessment.
Where are sessions held?
Sessions are held at CareHub Physiotherapy Center in Nairobi. Scheduling is arranged after enrolment in a therouteup package.
Can I combine it with coaching?
Yes — that combination is the basis of the programme. Physiotherapy, rehabilitation and nutrition are coordinated alongside mental performance coaching under one package at one price, rather than arranged separately with separate providers.
What if I miss a session?
Sessions can be rescheduled with 24 hours' notice. Sessions missed without notice are treated as delivered. Packages must be completed within 7 days of the package end date, after which unused sessions expire.
Sort the body out properly.
Pick a tier and the scheduling follows. If you are not sure which fits, the packages section breaks down what each one covers.